SentiBites - Food 🇬🇧

Our chat assistant for the food industry, SentiBites, provides customers with information on their orders.

SentiBites is able to look up customers’ orders and give their ETA, order status, and location. It also enables customers to cancel and place their order.

Features

• Taking orders
• Order identification
• Giving estimated time of arrival
• Cancelling orders
• Showing order status
• Providing customers with driver’s contact info
• Resolving issues regarding delivery or food quality

Under the hood:

• Using internal Automate Knowledge Base as a primary database

Testing

You can test using webchat embedded on this page or though WhatsApp: (+44) 7418 370053

Sample users

• First and last name: Aubrey Torfin, Order ID: 572882
• First and last name: Mariam Abdullah, Order ID: 642990
• First and last name: Sara Saleh, Order ID: 423452

Sample scenarios

1. You want to cancel your recent order, you are not sure if you can still do it.
2. Your order takes a bit longer than you’ve expected, you want to check the estimated delivery time.
3. You are throwing a small party and want to order some Korean fried chicken, a pepperoni pizza and a cheeseburger.

Develop

Click here to download project and import it on your account